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Legal information and Our Policies.

Ajonjolí&Spice33 Bazaar LLC

CustomerService@ajonjolispice33bazaar.com

 

RETURN POLICY

 If you are looking to return or exchange your order, we’re here to help!

Do not send your purchase back to the manufacturer.

Return or exchange must be done within 15 days of receiving your order and the first step that you should make, it’s sending us an email to: CustomerService@ajonjolispice33bazaar.com   The email must include: (1) Your contact information (name, telephone number and email) (2) Receipt or proof of purchase (3) Return or exchange reason (4) Order Id (5) If damaged or broken, you should add a photo of the item.

 

In response, you will receive an email with the specifics instructions to follow when making the return. Once you send the package, you should notify us to the same email, so we can track it.  Once your return is received and inspected, we will send you an email to notify you, we will also notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed within a three (3) day term, and a credit will be applied to your credit card or original method of payment.

 

Notice that our compromise it’s to process the refund during that term, but it may take some time, for your bank institution, before your refund is officially posted.

 

So, if you have a late or missing refund, you should contact first your credit card company or bank institution and then you should contact us at 1 (787) 396-8120.

 

Please note the following exceptions to our return and exchange policy:

 Discounted items are final and cannot be returned or exchanged.

  • Returned items must have tags still on and be returned in original packaging.
  • Returned items must have no visible signs of wear or use.
  • Non-returnable items:
    1. Perishable goods.
    2. Products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
    3. Gift cards.
    4. Personal care items.
    5. Opened health & beauty items.
    6. Any item not in its original condition, with damaged or missing parts for reasons not due to our error.
    7. Items that was marked in our page as non-returnable.
    8. Items send out of the 15 days return period since delivery.
    9. We only replace items if they are defective or damages and if applicable, you need to follow the above instructions.

You will be responsible for paying the shipping costs for returning your item, unless we express something different in the first response email. Shipping costs are non-refundable, subsequently they will be deducted from your refund.

 

 PRIVACY POLICY

 In Ajonjolí&Spice33 Bazaar LLC, we are committed to safeguarding all your Personal Information, which includes:

 

  • Device information: Is the information that we automatically collect when you visit our site. This could include information about your browser, IP address, time zone, products or websites that you view.

 

  • Order Information: It’s the information that we collect when you make a purchase or attempt to make a purchase through the site, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

 

We use your personal information to fulfill your orders, including processing your payment information, arranging for shipping, providing you with invoices and order confirmations. Additionally, we could use it to communicate with you; screen our orders for potential risk or fraud and provide you with information or advertising relating to our products or services, according to your shown preferences.

 

You should know, that you have the right to know what personal information we hold about you and to ask that your personal information be corrected, updated or deleted.

 

Data retention:  When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes: We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. 

Minors: The site is not intended for individuals under the age of twenty-one (21) years old. So, when you make any transaction with us, you will be certifying that you are of legal age acting for you or in behalf of a minor.


Contact us: If you have any questions about any of our policies, or if you want to let us any message or to make a complaint, please contact us by email at: CustomerService@ajonjolispice33bazaar.com

 

 TERMS OF SERVICE

 “By accessing or using any part our site, you agree to be bound by these Terms of Service, the Bazaar Policies and Notices”

 This website is owned by Ajonjolí&Spice33 Bazaar LLC, from now on the “BAZAAR”.

Throughout the site, the terms “we”, “us” and “our” refer to the Bazaar. The Bazaar offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Section 1: Online Store Terms 

By agreeing to these Terms of Service, you represent that you are of legal age acting for yourself or in behalf of a minor.  In Bazaar, we are governed by the laws of the Commonwealth of Puerto Rico, where the legal age its 21 years old. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
You must not transmit any worms or viruses or any code of a destructive nature. 
A breach or violation of any of the Terms will result in an immediate termination of your Services. 

Section 2: General Conditions 
We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

Section 3:  Accuracy, Completeness and Timeliness of Information 
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

Section 4: Modifications to the Service and Prices 
Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

Section 5: Products or Services (If Applicable) 
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

Section 6: Accuracy of Billing and Account Information 
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

For more detail, please review our Returns Policy. 

Section 7:  Optional Tools 
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. 

Section 8: Third-Party Links 
Certain content, products and services available via our Service may include materials from third parties. 
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

Section 9: User Comments, Feedback and Other Submissions 
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. Unless you specifically request or addressed your copyright.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

Section 10: Personal Information 
Your submission of personal information through the store is governed by our Privacy Policy.

Section 11: Errors, Inaccuracies and Omissions 
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice including after you have submitted your order.  If you have submitted your order, we will inform you and you will have the option to cancel your order within 24 hours since the disclosure.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

Section 12: Prohibited Uses 
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

Section 13: Disclaimer of Warranties; Limitation of Liability 
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 


In no case shall the Bazaar, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

Section 14: Indemnification 
You agree to indemnify, defend and hold harmless the Bazaar and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

Section 15: Severability 
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions, policies or notices. 

Section 16: Termination 
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

Section 17: Entire Agreement 
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

Section 18: Arbitration Clause

If any party need to file a complaint, will be forced by this arbitration clause to send an email to the other parties with the complaint motive and the complaint will be filed with an arbitrator, a neutral specialist who will make an objective decision. The arbitrator should listen all the party’s position, evaluate all the documents including Bazaar’s terms of services, policies and issue an objective determination/award (laudo) mandatory for all parties.   The governing law for the arbitration process will be the Law of the Commonwealth of Puerto Rico.  This arbitration clause is compulsory and and non-compliance has the effect of depriving the court of jurisdiction. That's how the parties understand it.

Section 19: Governing Law and Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the Law of the Commonwealth of Puerto Rico. If any legal action is required it will be under the jurisdiction of the Commonwealth of Puerto Rico and will be filed only after complying with the arbitration clause (Section 18).  

Section 20: Changes to Terms of Service 
You can review the most current version of the Terms of Service at any time at this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

 SHIPPING POLICY

Thank you for visiting and shopping at www.AjonjolíSpice33Bazaar.com. Following are the terms and conditions that constitute our Shipping Policy.

 

  • Bazaar it’s an online shopping that works worldwide with different manufacturers, for that reason the shipping costs and the time of delivery may vary depending on the choose product.
  • Prices are shown in US dollars. If you have any doubts, we recommend using a currency converter.
  • Customs and duties: Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.
  • In orders purchased and shipped to Puerto Rico, we will charge the tax of 11.5%. The Puerto Rico's Sales and Use Tax (SUT: Sales and Use Tax, IVU) is the combined sales and use tax that applies to most sales in Puerto Rico.
  • In Bazaar, our compromise it’s to place the order in maximum 48 hours, but we cannot take responsibility for delays caused by the courier.
  • International orders may require 3-5 business days or more of additional processing item prior to shipment as we may need to consolidate items to one location for shipment.
  • Wrong or Incomplete Address: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address.  We are not responsible for the loss of your order if the address provided by you at the checkout is incomplete or incorrect.
  • Some brands may not be shipped to certain destinations due to manufacturer restrictions. If you have selected an item that cannot be shipped internationally, we will inform you by email, within the next 48 hours since your checkout process.
  • Orders only ship on business days, which are Monday to Friday.
  • Not all shipping methods are available for all shipping addresses or certain items. Ex. Some items cannot be shipped to PO Boxes.
  • Usually you will receive your order anywhere from 5-14 business days from the date that it is shipped out, not the date the order is placed. This could change for different reasons, that would be informed to you by email.
  • Business days do not include weekends or holidays. Orders placed on Friday after 12 PM or over the weekend will begin processing on the following Monday.
  • If we are experiencing a high volume of order, shipments may be delated by a few days. Please allow additional days in transit for delivery.  If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
  • Damages: Bazaar is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Shipping rates and delivery estimates

 Shipping charges it would vary depending on manufacturer and the shipping destination and will be calculated and displayed at checkout.